Often the reason people change accountants is because of a lack of support – either perceived or real – being supported by your accountant is important.
We take for granted the support we give our clients because its all part of the service, but we are often astounded by the lack of support clients tell us they received from their old accountants.
Accsys Accountants was set up to try and change the old process and introduce new ways to work with clients – so here are some of the ways we support our clients.
- We give FREE Xero training to every client – why? Because we want your books to give you useful information and if you or your employees don’t know how to use the software then you won’t get the most out of it.
- We undertake FREE quarterly reviews of your Xero using our 30-point comprehensive checklist to make sure you are kept on track.
- We check your tax position as part of our quarterly review to make sure you aren’t taking too much from your business or if there is something you could be doing to save tax.
- Our telephone support is included at no extra cost so we encourage you to call us to talk about your accounts, your Xero issues, your business or even just the weather.
- We offer all clients 2 hours FREE meeting room use a month (subject to availability) – if you need to hold a meeting in Maidstone the room is here for you, just book it with cassie@accsysltd.co.uk
- We promote your business to anyone who will listen and bring people together for mutual benefit.
- We deal with HMRC on your behalf – we won’t ask you to talk to HMRC unless absolutely necessary – we will sit on hold listen to their terrible music for you and that’s how it should be.
- Finding a better way – if we feel there is a better way of doing something then we will suggest it – it’s not just limited to the accounts either it’s your whole business.
- If you need a service then we may know someone who we can recommend, the Accsys Matching Service matches you to potential suppliers. We can’t always help but we often do. This also works if you have an offer you think our client base might like.
- Whilst we are reviewing your books if we feel you may be overpaying for something, then we will advise you.
- We give you peace of mind that things will get done when you need them done.
- We do not charge extra for things like Mortgage References, Authorising Documents, registering your company at our office, Companies House Fees its all included.
These are just 12 reasons how we support our client’s businesses – there are many more. We aim to be more than just accountants. At the end of the day our business is here because of our client’s businesses and we want our clients to build and grow.